Questions: SHIPPING and RETURNS
All my paintings are signed on the front. Also on the back you have a title of the painting, year it was painted, signature are written on the back of the painting in a certificate of authenticity. We package all of my paintings extremely carefully we use bubble wrap and mainly re - cycled cardboard and bags. We use strong packaging tape and with tape with the word 'fragile' or "handle with care" on the outside.
All shipments will be on a Saturday or Monday. Prints are printed to order so please allow time for this if it is a gift.
If you do have any shipping taxes in your country, these are your responsibility.
All artwork bought from me in person or bought from any of the venues I have my art shown at; i.e. on walls of cafes/farm shops/shopping villages or in shops are all "sold as seen" and no returns or money back will be issued.
It is our aim that you are happy and love your artwork when bought online from my website.
We have a 14 day money back - policy only on art bought from my website.
If the 14 days have gone by, since you have received your artwork, unfortunately we can not offer you a refund.
To be eligiable to return your item must be unused and in the same condition you received it and in the original packing and returned within 14 days.
*****In the first instance contact us within 2 days of reciving your artwork item to let us know you are returning your artwork item within the 14 days of arrival*****
*****You will be responsible for paying the return shipping costs, you should concider using trackable shipping service and insurance ( You must send both tracking code and insurance, to us so we can track it too) - we dont guarantee that we will receive your returned artwork item but with trackable code you will be able to see also the track and delivery*****
RETURN SHIPMENT to
Janet Watson Art - Care off - Dunchurch Post Office, 33B Southam Rd, Dunchurch, Rugby, Warwickshire, CV22 6NL UK
I work with my art customer to create a lovely artwork they are happy with.
1/ I need to discuss size of art, price wanting to spend, time limit, painting medium (mixed media/acrylic etc. ), materials (canvas/wood), which style/ my collections or design you would like me to paint for you.
2/ I need to discuss colours for the art, room design/wall size/ which room/ home/ office/ business/hotel.
3/ A deposit will be required up front and is non-refundable.
4/ Your artwork will have certificate of authenticity and signed by me.
5/ All copyrights still belong to the artist - All Rights reserved by Janet Watson Art .
6/ If you have paid a deposit and you are not happy with the out come of your art after photos and do not wish to pay the remainder of the monies due - you lose your deposit and the painting does not belong to you, the painting belongs to the artist along with all rights reserved and copyrights belong to Janet Watson Art.
7/ If artwork has been accepted by photos and paid for before shipment and then shipped/tracked and delivered, no refunds are permitted.
8/ If the artwork is not paid in full / or and not wanted after artwork has been finished , the artist Janet Watson Art can sell the artwork on. The commission will not be owned by the commissioner who give the deposit.
Only non-sale items will be refunded, bought from this website.
Once your item has been recived and inspected, we will send you an email to let you know your artwork has been received if all is well your refund will be processed.
Make an Offer
I am open to offers on certain original paintings. If you have a budget on your mind that you would like to offer for a painting you like. Then please contact me by using the contact form on this my website with the painting name you have in mind and your offer in £ and your email address. All reasonable offers will be considered. I will send an email to you to let you know, if I am happy to accept your offer.
Have fun looking at and buying artwork. Is there a favourite colour you would like to be on your wall ? Do you want your artwork to fit in with your decor ? Are you looking for art for your lounge, dinning room or bedroom or on that wall that needs a bit of brightness and texture ? Or are you looking for art for your business, office, cafe, restaurant or hotel? Shop with confidence.
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